Refund & Cancellation Policy

1. Subscription Cancellation

You may cancel your Pro subscription at any time from your account settings. Your Pro access continues until the end of the current billing period. No partial refunds are issued for unused days in a billing period.

2. Refund Policy

We offer a full refund within 7 days of your first Pro subscription payment if you are unsatisfied with the service. To request a refund, contact us at contact.provibal@gmail.com with your registered email and payment details. Refunds are processed within 5–7 business days to your original payment method.

3. Exceptions

• Refunds are not available after 7 days from the first payment.
• Subsequent monthly renewals are non-refundable.
• Accounts found to be abusing the refund policy will be permanently suspended.

4. How to Cancel

Log in to Provibal → Dashboard → Account Settings → Cancel Subscription. Alternatively, email contact.provibal@gmail.com with your cancellation request.

5. Contact

For refund or cancellation requests: contact.provibal@gmail.com

We respond within 24 business hours.